https://helpforum.sky.com/t5/Talk/Unable-to-keep-landline-when-joining-Sky/m-p/4841943#M92351 <P>OFCOM don't insist on a number being ported where Sky or the previous provider claim technical difficulty in doing so.</P> <P>&nbsp;</P> <P>Sky acknowledge the possibility in their help guide here:&nbsp;<A href="https://www.sky.com/help/articles/switching-broadband-provider-switch-to-sky" target="_blank">https://www.sky.com/help/articles/switching-broadband-provider-switch-to-sky</A></P> Wed, 04 Dec 2024 19:49:12 GMT Mark39 2024-12-04T19:49:12Z https://helpforum.sky.com/t5/Talk/Unable-to-keep-landline-when-joining-Sky/m-p/4841886#M92350 <P>I had agreed a deal to move from NowBroadband to Sky.&nbsp; This was a phone broadband and tv package and I wanted to keep my landline number since I have a few elderly relatives who still use this to phone us.&nbsp;&nbsp;</P><P>&nbsp;</P><P>However I have just been told by sky that they cannot fulfill the contract due to not being able to keep my landline number.&nbsp; It was my understanding that under Offcom rules, providers had to port over your landline when requested.&nbsp; Is this wrong?&nbsp; Does anyone have any tips?</P> Wed, 04 Dec 2024 18:37:48 GMT https://helpforum.sky.com/t5/Talk/Unable-to-keep-landline-when-joining-Sky/m-p/4841886#M92350 Rob0299 2024-12-04T18:37:48Z https://helpforum.sky.com/t5/Talk/Unable-to-keep-landline-when-joining-Sky/m-p/4841943#M92351 <P>OFCOM don't insist on a number being ported where Sky or the previous provider claim technical difficulty in doing so.</P> <P>&nbsp;</P> <P>Sky acknowledge the possibility in their help guide here:&nbsp;<A href="https://www.sky.com/help/articles/switching-broadband-provider-switch-to-sky" target="_blank">https://www.sky.com/help/articles/switching-broadband-provider-switch-to-sky</A></P> Wed, 04 Dec 2024 19:49:12 GMT https://helpforum.sky.com/t5/Talk/Unable-to-keep-landline-when-joining-Sky/m-p/4841943#M92351 Mark39 2024-12-04T19:49:12Z