https://helpforum.sky.com/t5/Talk/Landline-not-working/m-p/4832066#M92181 <P>Three days ago Sky arranged for an engineer (Openreach) to reposition the incoming cable by extending it and providing a new connection box. Now everything works except the landline which won't make or receive calls. I have made all the checks on the helpline to no effect. How can I contact Sky to speak to an engineer and if necessary arrange a visit to sort the problem?</P> Mon, 25 Nov 2024 15:39:44 GMT albion68 2024-11-25T15:39:44Z https://helpforum.sky.com/t5/Talk/Landline-not-working/m-p/4832066#M92181 <P>Three days ago Sky arranged for an engineer (Openreach) to reposition the incoming cable by extending it and providing a new connection box. Now everything works except the landline which won't make or receive calls. I have made all the checks on the helpline to no effect. How can I contact Sky to speak to an engineer and if necessary arrange a visit to sort the problem?</P> Mon, 25 Nov 2024 15:39:44 GMT https://helpforum.sky.com/t5/Talk/Landline-not-working/m-p/4832066#M92181 albion68 2024-11-25T15:39:44Z https://helpforum.sky.com/t5/Talk/Landline-not-working/m-p/4832073#M92182 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4260363">@albion68</a>&nbsp;wrote:<BR /><P>Three days ago Sky arranged for an engineer (Openreach) to reposition the incoming cable by extending it and providing a new connection box. Now everything works except the landline which won't make or receive calls. I have made all the checks on the helpline to no effect. How can I contact Sky to speak to an engineer and if necessary arrange a visit to sort the problem?</P><HR /></BLOCKQUOTE><P>Follow the guide here to report it to Sky:&nbsp;<A href="https://www.sky.com/help/articles/fix-phone-problems-start" target="_blank">https://www.sky.com/help/articles/fix-phone-problems-start .&nbsp;</A></P><P>&nbsp;</P><P>Once you have followed the guide you can click on "No i still need help" and it will give you a form to complete which will submit a ticket to Sky.</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 25 Nov 2024 15:44:58 GMT https://helpforum.sky.com/t5/Talk/Landline-not-working/m-p/4832073#M92182 MarkGoldsmith 2024-11-25T15:44:58Z