topic Re: Historic call charges for Sky Talk in Talk

Historic call charges for Sky Talk

GeoffSky — Tue, 19 Nov 2024 15:25:37 GMT

I am on Sky Full Fibre Broadband which includes Sky talk services and my landline phone is connected to my router. I changed to FTTP a good while ago and I am trying to find out how much the landline rental charge was when I was previously connected via the old copper network. My Sky statements only go as far back as December 2022. Is there any way to access the historic data or is it a case of phoning Sky ?

I don't use my landline anymore for outgoing calls but do occasionally receive an incoming call -usually spam.

Re: Historic call charges for Sky Talk

Mark39 — Tue, 19 Nov 2024 15:27:39 GMT

You can use this form to request the information you want. However, line rental charges have been bundled with Sky's broadband products for years, and aren't separately specified.

https://www.sky.com/help/forms/customer-information-request

Re: Historic call charges for Sky Talk

TimmyBGood — Tue, 19 Nov 2024 18:12:10 GMT

@GeoffSky

Note there's nothing to be saved from having a 'no-landline' service (which Sky doesn't offer anyway) : the 'line rental' pays for the broadband data circuit.

The default Sky Talk Internet Calls 'Pay As You Talk' has no additional cost if no outbound calls aren't made, but cannot be removed.