https://helpforum.sky.com/t5/Talk/My-mother-in-law-s-phone-is-not-working/m-p/4823765#M91946 <P>My mother in law is unable to dial out, it says line in use sometimes but not all and asks to check the line - incoming call has a lot of interference when does get through and phone has been ringing in the night. Broadband also appears not to be working.</P> Mon, 18 Nov 2024 16:58:46 GMT Christine19461 2024-11-18T16:58:46Z https://helpforum.sky.com/t5/Talk/My-mother-in-law-s-phone-is-not-working/m-p/4823765#M91946 <P>My mother in law is unable to dial out, it says line in use sometimes but not all and asks to check the line - incoming call has a lot of interference when does get through and phone has been ringing in the night. Broadband also appears not to be working.</P> Mon, 18 Nov 2024 16:58:46 GMT https://helpforum.sky.com/t5/Talk/My-mother-in-law-s-phone-is-not-working/m-p/4823765#M91946 Christine19461 2024-11-18T16:58:46Z https://helpforum.sky.com/t5/Talk/My-mother-in-law-s-phone-is-not-working/m-p/4823837#M91947 <P>Does her phone plug into a wall socket?&nbsp;</P> <P>&nbsp;</P> <P>Does the wall socket have separate ports for broadband and phone, or just one port?</P> <P>&nbsp;</P> <P>If it's a single port, is the phone plugged into a microfilter?</P> <P>&nbsp;</P> <P>Is she able to run the connection test here:&nbsp;<A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> Mon, 18 Nov 2024 17:46:25 GMT https://helpforum.sky.com/t5/Talk/My-mother-in-law-s-phone-is-not-working/m-p/4823837#M91947 Mark39 2024-11-18T17:46:25Z