topic Line cord error in Talk

Line cord error

BBRP — Sun, 17 Nov 2024 11:30:50 GMT

Landline is completely dead. Message now has come up with line cord error.

Re: Line cord error

Daniel0210 — Sun, 17 Nov 2024 11:41:03 GMT

I see you had the same issue in August 2023 so I’ve escalated your post to Sky again and their Messaging Team should contact you later.

Look out for a post from one of the team inviting you to a private chat and then you should see a blue/red speech bubble at the bottom of your forum page. You’ll have 48 hours to click on it and start the private chat or it will close automatically. If you fail to respond to a chat reply within 48 hours the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky aren’t instant so you’ll need to check the chat thread periodically.

This link explains what happens.
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Re: Line cord error

Tom-W19 — Sun, 17 Nov 2024 11:51:17 GMT

Hi @BBRP

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147