topic Re: Making calls issue in Talk

Making calls issue

Retropgav — Tue, 12 Nov 2024 17:03:28 GMT

I can't make calls from landline, got the dial tone, can receive calls fine, broadband is ok, don't use it for calls though,tried a new phone still the same, on the display says" line in use"

Re: Making calls issue

Daniel0210 — Wed, 13 Nov 2024 08:09:06 GMT

@Retropgav

Try the below line test. Disregard it saying it will test your broadband https://www.sky.com/help/articles/fix-phone-problems-start

Re: Making calls issue

Mr+Flibbles+86 — Wed, 13 Nov 2024 09:14:06 GMT

Hi there @Retropgav , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147