topic Re: Land line not working message check phone line in Talk

Land line not working message check phone line

MaryHosty — Thu, 12 Sep 2024 15:59:52 GMT

Land line not working, haven't been able to phone or receive calls,mess on the phone is. CHECK PHONE LINE> please advise. Thank you.

Re: Land line not working message check phone line

caesarome — Thu, 12 Sep 2024 18:28:31 GMT

@MaryHosty

Have you made any changes to your broadband package recently so is there a voice light on your hub is lit because if there is the phone line needs to be plugged into it.

Re: Land line not working message check phone line

Whittington — Wed, 16 Oct 2024 12:47:44 GMT

Landline is not working to call out or receive calls

Re: Land line not working message check phone line

Mark39 — Wed, 16 Oct 2024 12:51:38 GMT

@Whittington wrote:

Landline is not working to call out or receive calls

What's the background? Has your landline with Sky been working up to now? Are you new to Sky Talk (landline service)? Is there a dial tone? Is your phone plugged into a wall socket, or into your broadband Hub?

Re: Land line not working message check phone line

Whittington — Wed, 16 Oct 2024 13:00:52 GMT

I am new to sky and landline is not working

Re: Land line not working message check phone line

Mark39 — Wed, 16 Oct 2024 13:24:17 GMT

@Whittington wrote:

I am new to sky and landline is not working

Is your phone plugged into your broadband Hub?

Do you have a white Hub, or black?

If it's black, is the 'Voice' LED on the front panel illumiated? Amber or Green?

When was your Sky service activated?