topic Re: Sky Talk Landline not working in Talk

Sky Talk Landline not working

StuH73 — Tue, 08 Oct 2024 09:34:11 GMT

just switched to Sky Broadband and Sky Talk - have issues with landline. No tone - when trying to call the number, it just states not available.

The switch took place just over 24 hours ago.

Landline is plugged into Hub.

Re: Sky Talk Landline not working

Mark39 — Tue, 08 Oct 2024 10:31:12 GMT

White Hub or black?

If it's the black one, is the 'Voice' LED illuminated? Amber or green?

Re: Sky Talk Landline not working

StuH73 — Tue, 08 Oct 2024 10:56:14 GMT

White Hub

Re: Sky Talk Landline not working

Mark39 — Tue, 08 Oct 2024 12:36:39 GMT

@StuH73 there's a known problem with the landline function of the white Max Hub. You could try a factory reset by pressing the WPS button for 30 seconds. If that doesn't resolve it, it's a matter of waiting for Sky to fix the Hub issue, I'm afraid,

Re: Sky Talk Landline not working

Bishop2 — Fri, 29 Nov 2024 18:05:00 GMT

Phone reporting line cord error

Re: Sky Talk Landline not working

caesarome — Fri, 29 Nov 2024 19:27:32 GMT

@Bishop2

Is this an issue that has started today, have you made any changes to your broadband package recently ?

Re: Sky Talk Landline not working

Graciedog — Thu, 13 Nov 2025 11:26:23 GMT

Any idea why we can send or receive calls on our sky talk landline? Been out of action for 2days. Our mobiles aren't sending or receiving calls either. As I write this, we are being upgraded to super fast broadband, will this help the phone issues?

Re: Sky Talk Landline not working

Mark39 — Thu, 13 Nov 2025 11:38:25 GMT

@Graciedog when is/was your upgraded broadband service activated?

Re: Sky Talk Landline not working

Miloo — Sat, 15 Nov 2025 08:41:01 GMT

Can't revive calls or make calls

Re: Sky Talk Landline not working

Mark39 — Sat, 15 Nov 2025 09:03:57 GMT

@Miloo with no background details I can only point you towards Sky's help here: https://www.sky.com/help/sky-talk/fix-problems-with-my-phone/articles/fix-phone-problems-start