https://helpforum.sky.com/t5/Talk/Landline-not-working-3-weeks-after-fibre-installation/m-p/4780791#M91028 <P>We're essentially a customer Community, I'm afraid. You'll need to pursue this directly with Sky.</P> Mon, 07 Oct 2024 21:33:01 GMT Mark39 2024-10-07T21:33:01Z https://helpforum.sky.com/t5/Talk/Landline-not-working-3-weeks-after-fibre-installation/m-p/4780723#M91027 <P class=""><SPAN class="">Took Sky and OpenReach a grand total of 12 engineers, and 2 months + one day to CORRECTLY install my fibre broadband.&nbsp;</SPAN></P><P class="">&nbsp;</P><P class=""><SPAN class="">3 weeks later, and there is STILL NO WORKING LANDLINE. I have phoned up 10 times now, with each customer service agent being more useless than the previous. I have “reset” the hub and landline multiple times now. Both via the “unplug for 6 minutes and hold the WPS button for 20 seconds” method, as well as the “unplug both ONT and phone for 15 mins” method. </SPAN></P><P class="">&nbsp;</P><P class=""><SPAN class="">STILL NO WORKING LANDLINE. GIVE ME MY LANDLINE BACK! </SPAN></P> Mon, 07 Oct 2024 19:45:50 GMT https://helpforum.sky.com/t5/Talk/Landline-not-working-3-weeks-after-fibre-installation/m-p/4780723#M91027 Lydia24 2024-10-07T19:45:50Z https://helpforum.sky.com/t5/Talk/Landline-not-working-3-weeks-after-fibre-installation/m-p/4780791#M91028 <P>We're essentially a customer Community, I'm afraid. You'll need to pursue this directly with Sky.</P> Mon, 07 Oct 2024 21:33:01 GMT https://helpforum.sky.com/t5/Talk/Landline-not-working-3-weeks-after-fibre-installation/m-p/4780791#M91028 Mark39 2024-10-07T21:33:01Z