topic Re: Landline doesn’t work ‘it has not been possible to connect your call. Please try again later’ in Talk https://helpforum.sky.com/t5/Talk/Landline-doesn-t-work-it-has-not-been-possible-to-connect-your-call-Please-try-again-later/m-p/4776947#M90957 <P>So yesterday we got a random text that an engineer was working on the ticket and lo and behold later in the day it worked.<BR />Literally 3 weeks after switch over and we now have a landline.</P><P>I'm not sure what or to where the change was made but it now magically works.</P> Thu, 03 Oct 2024 08:14:27 GMT WhizKids 2024-10-03T08:14:27Z Landline doesn’t work ‘it has not been possible to connect your call. Please try again later’ https://helpforum.sky.com/t5/Talk/Landline-doesn-t-work-it-has-not-been-possible-to-connect-your-call-Please-try-again-later/m-p/4773280#M90855 <P>Since we signed up to Sky, over a month ago, we haven't been able to use our landline. We can't receive or make calls. The Sky team have tried to rectify the problem but it is still not resolved.&nbsp;</P> Sun, 29 Sep 2024 19:29:44 GMT https://helpforum.sky.com/t5/Talk/Landline-doesn-t-work-it-has-not-been-possible-to-connect-your-call-Please-try-again-later/m-p/4773280#M90855 Kat110 2024-09-29T19:29:44Z Re: Landline doesn’t work ‘it has not been possible to connect your call. Please try again later’ https://helpforum.sky.com/t5/Talk/Landline-doesn-t-work-it-has-not-been-possible-to-connect-your-call-Please-try-again-later/m-p/4773539#M90861 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A>&nbsp;</P> Mon, 30 Sep 2024 08:30:41 GMT https://helpforum.sky.com/t5/Talk/Landline-doesn-t-work-it-has-not-been-possible-to-connect-your-call-Please-try-again-later/m-p/4773539#M90861 Addie15 2024-09-30T08:30:41Z Re: Landline doesn’t work ‘it has not been possible to connect your call. Please try again later’ https://helpforum.sky.com/t5/Talk/Landline-doesn-t-work-it-has-not-been-possible-to-connect-your-call-Please-try-again-later/m-p/4773647#M90863 <P>This seems to be a common story here for a lot of people, ourselves included... (switched to Sky 10th Sep, 3 weeks later still not working)</P><P>Are you on the Hub max (white one with a single light)?</P><P>One member was told they are broke and a firmware fix is required.</P><P>I've not had this confirmed directly from Sky yet though...</P> Mon, 30 Sep 2024 10:13:40 GMT https://helpforum.sky.com/t5/Talk/Landline-doesn-t-work-it-has-not-been-possible-to-connect-your-call-Please-try-again-later/m-p/4773647#M90863 WhizKids 2024-09-30T10:13:40Z Re: Landline doesn’t work ‘it has not been possible to connect your call. Please try again later’ https://helpforum.sky.com/t5/Talk/Landline-doesn-t-work-it-has-not-been-possible-to-connect-your-call-Please-try-again-later/m-p/4773685#M90864 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4176645">@WhizKids</a> thanks for your message. We have that box, unfortunately. It seems many other people have too. Sky really should rectify this issue by providing an alternative router......</P> Mon, 30 Sep 2024 10:45:06 GMT https://helpforum.sky.com/t5/Talk/Landline-doesn-t-work-it-has-not-been-possible-to-connect-your-call-Please-try-again-later/m-p/4773685#M90864 Kat110 2024-09-30T10:45:06Z Re: Landline doesn’t work ‘it has not been possible to connect your call. Please try again later’ https://helpforum.sky.com/t5/Talk/Landline-doesn-t-work-it-has-not-been-possible-to-connect-your-call-Please-try-again-later/m-p/4776947#M90957 <P>So yesterday we got a random text that an engineer was working on the ticket and lo and behold later in the day it worked.<BR />Literally 3 weeks after switch over and we now have a landline.</P><P>I'm not sure what or to where the change was made but it now magically works.</P> Thu, 03 Oct 2024 08:14:27 GMT https://helpforum.sky.com/t5/Talk/Landline-doesn-t-work-it-has-not-been-possible-to-connect-your-call-Please-try-again-later/m-p/4776947#M90957 WhizKids 2024-10-03T08:14:27Z Re: Landline doesn’t work ‘it has not been possible to connect your call. Please try again later’ https://helpforum.sky.com/t5/Talk/Landline-doesn-t-work-it-has-not-been-possible-to-connect-your-call-Please-try-again-later/m-p/4776963#M90959 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4176645">@WhizKids</a>&nbsp;that's good news. Perhaps we'll get the same in due course.</P><P>&nbsp;</P> Thu, 03 Oct 2024 08:32:40 GMT https://helpforum.sky.com/t5/Talk/Landline-doesn-t-work-it-has-not-been-possible-to-connect-your-call-Please-try-again-later/m-p/4776963#M90959 Kat110 2024-10-03T08:32:40Z