topic Re: Landline in Talk

Landline

DKY1 — Tue, 24 Sep 2024 19:37:51 GMT

Had fibre installed nearly two weeks ago, white box. No calls in or out now. Apparently fault outside house and openreach tbc. Can I put old box back in to try that?

Re: Landline

Highlinder — Wed, 25 Sep 2024 07:22:27 GMT

@DKY1 Does your old box have the ability to plug your phone into the back of the router or have you still to plug your phone into the wall?

Re: Landline

DKY1 — Wed, 25 Sep 2024 12:01:29 GMT

Yes the old router does

Re: Landline

Kdoodle — Wed, 25 Sep 2024 17:19:29 GMT

Hello

Have a dialing tone but can't use my landline to either call out or receive calls?

Any advice please?

thanks

(have tried 3 diff hand sets and 17070 but had a constant dial tone). Sky adviser tried it and same thing. Got a new hub delivered and now have sky tv (after 7 days) but they can't give my my new landline no (iv moved home) due to GDPR...how can I get my landline no. I have vulnerable people who can only call a landline.

Help please.

Re: Landline

Mark39 — Wed, 25 Sep 2024 17:33:26 GMT

@Kdoodle as Sky are already aware, I'm afraid it's just a matter of waiting.

Re: Landline

Mark39 — Wed, 25 Sep 2024 17:35:28 GMT

@DKY1 yes, you could give the old Hub a try, but I'm not sure that it will make any difference.

Re: Landline

Kdoodle — Thu, 26 Sep 2024 18:07:45 GMT

Thanks Mark - technical team are dealing with my car and resolution tomorrow? We shall see

Re: Landline

Mark39 — Thu, 26 Sep 2024 18:52:12 GMT

@Kdoodle wrote:

Thanks Mark - technical team are dealing with my car and resolution tomorrow? We shall see

🤞