topic Re: Internet Phone - are calls free ? in Talk

Internet Phone - are calls free ?

Steve315 — Fri, 20 Sep 2024 12:12:29 GMT

I have bought an internet phone and connected to one of the ethernet connections at the back of my Sky router. Are calls I make free ?

Re: Internet Phone - are calls free ?

caesarome — Fri, 20 Sep 2024 12:20:23 GMT

@Steve315 wrote:

Are calls I make free ?

That depends on what Sky Talk package you have as the default one is pay as you talk as having internet calls doesn't mean the calls themselves are free. If your package includes free calls at certain times then there will be no charge.

Re: Internet Phone - are calls free ?

Steve315 — Fri, 20 Sep 2024 12:25:50 GMT

I had a separate broadband line installed by my work using this (work) internet phone (calls are free). They suggested I can get rid of that (and keep the cost saving myself) and use my own Sky broadband simply by connecting the phone to the ethernet connection at the back of my Sky router (but I will only agree if the calls are still free).

Re: Internet Phone - are calls free ?

Mark39 — Fri, 20 Sep 2024 12:32:01 GMT

@Steve315 wrote:

I had a separate broadband line installed by my work using this (work) internet phone (calls are free). They suggested I can get rid of that (and keep the cost saving myself) and use my own Sky broadband simply by connecting the phone to the ethernet connection at the back of my Sky router (but I will only agree if the calls are still free).

That's not a Sky issue. The charges for any 3rd party VOIP solution you use are determined by the provider, and are nothing to do with Sky.

Re: Internet Phone - are calls free ?

Steve315 — Fri, 20 Sep 2024 12:32:16 GMT

I'm not using the phone connection (red) - rather the ethernet connection (green)

Re: Internet Phone - are calls free ?

Steve315 — Fri, 20 Sep 2024 12:34:36 GMT

Thanks, Mark39.

So, I should not have any calls billed to my Sky account ?

Re: Internet Phone - are calls free ?

Mark39 — Fri, 20 Sep 2024 12:36:00 GMT

@Steve315 wrote:

Thanks, Mark39.

So, I should not have any calls billed to my Sky account ?

That's right.. Calls are only billed by Sky if you use Sky Talk, via the Hub's phone socket.

Re: Internet Phone - are calls free ?

Steve315 — Fri, 20 Sep 2024 12:38:29 GMT

That's what I thought (and was hoping for) - thanks for confirming, Mark39 !