topic Re: can recieve calls but not make them, can hear people but they can't hear me. Sky Talk. in Talk

can recieve calls but not make them, can hear people but they can't hear me. Sky Talk.

seannyyx — Mon, 16 Sep 2024 19:04:51 GMT

Broadband's working fine. Previously had no issues with making or recieving calls up to maybe Saturday. (not made a call since then,..) But had a call today and noticed our issues.
So we can receive calls but not make them. Seems to "dial" and had a dial tone, but once the numbers completed it's "dialing" it doesn't attempt to connect. And if we have an incoming call we can hear people but they can't hear me.

Re: can recieve calls but not make them, can hear people but they can't hear me. Sky Talk.

seannyyx — Mon, 16 Sep 2024 19:06:44 GMT

Also, I have attempted to unplug and replug the phone to the broadband box and its power.
Light is green on the sky box for "voice" as with all other lights.

Re: can recieve calls but not make them, can hear people but they can't hear me. Sky Talk.

Mark39 — Mon, 16 Sep 2024 19:59:57 GMT

Have you tried restarting your Hub, by switching it off at the plug for 30 seconds or so?

Re: can recieve calls but not make them, can hear people but they can't hear me. Sky Talk.

seannyyx — Mon, 16 Sep 2024 20:06:41 GMT

no idea why restarting hub worked.. but it did. It was my next move tbh, but i'm surprised the phone its self was fine and it was just some weird hub glitch.