https://helpforum.sky.com/t5/Talk/Telephon-problem/m-p/4748164#M90513 <UL><LI>Hello after the engineer cam to changeu the fibre cable&nbsp; my telephone it gone strange AND I AM NO HAPPY WITH IT !</LI></UL><P>Every time I make a phone call&nbsp; this came up(CALL TO THIS NUMBER ARE SCREENED</P><P>BY SKY SAY YOUR NAME AFTER THE TONE</P><P>&nbsp;THEN PRESS A NUMBER )</P><P>I don't really want that.&nbsp;</P><P>I have relations abroad&nbsp; that doesn't understand English!&nbsp; Could&nbsp; you please do&nbsp;</P><P>The way it was before&nbsp;</P><P>Thank you</P><P>&nbsp;</P><P>&nbsp;</P> Thu, 12 Sep 2024 09:13:57 GMT Southgate100 2024-09-12T09:13:57Z https://helpforum.sky.com/t5/Talk/Telephon-problem/m-p/4748164#M90513 <UL><LI>Hello after the engineer cam to changeu the fibre cable&nbsp; my telephone it gone strange AND I AM NO HAPPY WITH IT !</LI></UL><P>Every time I make a phone call&nbsp; this came up(CALL TO THIS NUMBER ARE SCREENED</P><P>BY SKY SAY YOUR NAME AFTER THE TONE</P><P>&nbsp;THEN PRESS A NUMBER )</P><P>I don't really want that.&nbsp;</P><P>I have relations abroad&nbsp; that doesn't understand English!&nbsp; Could&nbsp; you please do&nbsp;</P><P>The way it was before&nbsp;</P><P>Thank you</P><P>&nbsp;</P><P>&nbsp;</P> Thu, 12 Sep 2024 09:13:57 GMT https://helpforum.sky.com/t5/Talk/Telephon-problem/m-p/4748164#M90513 Southgate100 2024-09-12T09:13:57Z https://helpforum.sky.com/t5/Talk/Telephon-problem/m-p/4748177#M90514 <P>Sounds like you have the call screening feature of Sky Talk Shield turned on. See this link for how to turn it off:&nbsp;&nbsp;<A href="https://www.sky.com/help/home/sky-talk/sky-talk-features/sky-talk-shield/articles/sky-talk-shield-start" target="_blank">https://www.sky.com/help/home/sky-talk/sky-talk-features/sky-talk-shield/articles/sky-talk-shield-start</A></P> Thu, 12 Sep 2024 09:41:59 GMT https://helpforum.sky.com/t5/Talk/Telephon-problem/m-p/4748177#M90514 Mark39 2024-09-12T09:41:59Z