https://helpforum.sky.com/t5/Talk/Suitable-phone/m-p/4735365#M90273 <P>Thanks so much for your help! I might be back tomorrow with more questions!!</P><P>&nbsp;</P> Thu, 29 Aug 2024 18:23:14 GMT Susandb1 2024-08-29T18:23:14Z https://helpforum.sky.com/t5/Talk/Suitable-phone/m-p/4735349#M90267 <P>Hi! My elderly mother had new optic broadband fitted in Tuesday. Landline not working. Is it because she needs a digital phone now? She is very stressed as you can imagine. I have attached photos of new setup plus her phone. Thanks! All advice welcome!</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000035114.jpg" style="width: 1080px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/103051i0C5B1A4A1BF87409/image-size/medium?v=v2&amp;px=400" role="button" title="1000035114.jpg" alt="1000035114.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000035092.jpg" style="width: 1200px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/103052i86C5BC954ADF6FAE/image-size/medium?v=v2&amp;px=400" role="button" title="1000035092.jpg" alt="1000035092.jpg" /></span></P><P> </P> Thu, 29 Aug 2024 18:11:21 GMT https://helpforum.sky.com/t5/Talk/Suitable-phone/m-p/4735349#M90267 Susandb1 2024-08-29T18:11:21Z https://helpforum.sky.com/t5/Talk/Suitable-phone/m-p/4735351#M90268 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4165627">@Susandb1</a>&nbsp;</P> <P>&nbsp;</P> <P>Is the phone plugged into the back of the router or the old mastersocket</P> Thu, 29 Aug 2024 18:14:40 GMT https://helpforum.sky.com/t5/Talk/Suitable-phone/m-p/4735351#M90268 cookiemonsteruk 2024-08-29T18:14:40Z https://helpforum.sky.com/t5/Talk/Suitable-phone/m-p/4735352#M90269 <P>Back of the router</P><P>&nbsp;</P> Thu, 29 Aug 2024 18:15:49 GMT https://helpforum.sky.com/t5/Talk/Suitable-phone/m-p/4735352#M90269 Susandb1 2024-08-29T18:15:49Z https://helpforum.sky.com/t5/Talk/Suitable-phone/m-p/4735357#M90270 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4165627">@Susandb1</a>&nbsp;</P> <P>&nbsp;</P> <P>Any phone with a bt type phone jack should work then so long as its not a bt digital voice phone. What colour is the voice light on the sky hub</P> Thu, 29 Aug 2024 18:18:50 GMT https://helpforum.sky.com/t5/Talk/Suitable-phone/m-p/4735357#M90270 cookiemonsteruk 2024-08-29T18:18:50Z https://helpforum.sky.com/t5/Talk/Suitable-phone/m-p/4735360#M90271 <P>I'm not at her house at the mo so can't tell you. I'm.going to try switching everything off tomorrow but wondered about the phone. What colour should the light be?</P> Thu, 29 Aug 2024 18:20:42 GMT https://helpforum.sky.com/t5/Talk/Suitable-phone/m-p/4735360#M90271 Susandb1 2024-08-29T18:20:42Z https://helpforum.sky.com/t5/Talk/Suitable-phone/m-p/4735362#M90272 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4165627">@Susandb1</a>&nbsp;</P> <P>&nbsp;</P> <P>The voice light on the sky hub should be green</P> Thu, 29 Aug 2024 18:22:18 GMT https://helpforum.sky.com/t5/Talk/Suitable-phone/m-p/4735362#M90272 cookiemonsteruk 2024-08-29T18:22:18Z https://helpforum.sky.com/t5/Talk/Suitable-phone/m-p/4735365#M90273 <P>Thanks so much for your help! I might be back tomorrow with more questions!!</P><P>&nbsp;</P> Thu, 29 Aug 2024 18:23:14 GMT https://helpforum.sky.com/t5/Talk/Suitable-phone/m-p/4735365#M90273 Susandb1 2024-08-29T18:23:14Z