topic Re: Unable to access Sky talk shield settings on website in Talk

Unable to access Sky talk shield settings on website

Mouse101 — Sat, 24 Aug 2024 09:13:30 GMT

I wanted to add a number to my safe list, logged on, but got a message: Whoops, sorry there has been an error. Keeps saying this, is there a problem at Sky's end or is it me?

Re: Unable to access Sky talk shield settings on website

caesarome — Sat, 24 Aug 2024 09:18:05 GMT

Are you logged in with your main Sky ID ?

Re: Unable to access Sky talk shield settings on website

Mouse101 — Sat, 24 Aug 2024 09:27:06 GMT

Yes! Tried other browsers, but now get the message 'sever error' so guessing it is Sky. Will leave it for a couple of hours then try again.

Re: Unable to access Sky talk shield settings on website

jewers — Sat, 24 Aug 2024 17:44:49 GMT

@Mouse101 This fault has been going on for months on both the website and MySky app. If you scroll down you will see the previous posts. Sky is aware of the fault but still no fix.