topic Re: Does BT digilal voice adapter work with Sky router? in Talk

Does BT digilal voice adapter work with Sky router?

StephenSky — Mon, 05 Aug 2024 10:19:38 GMT

I am about to have Fiber broadband installed (against my will!) because of copper line being closed down shortly. On ordering the service, I asked the Sky operator if I could have an adapter to maintain my kitchen phone to still operate. I was told Sky don't do them. If I buy the BT Digital Voice (WPS) adapter, will it work with my new Fiber Sky router?

Re: Does BT digilal voice adapter work with Sky router?

Mark39 — Mon, 05 Aug 2024 10:24:32 GMT

I'm afraid not. It only works with BT. The only way to connect to Sky's,Internet calls service is via the physical phone port at the back of the Hub.

Your best solution is probably a cordless DECT phone, with as many handsets as you need ( or just one that you can take with you from room to room).

Re: Does BT digilal voice adapter work with Sky router?

StephenSky — Mon, 05 Aug 2024 10:40:21 GMT

@Mark39 wrote:
I'm afraid not. It only works with BT. The only way to connect to Sky's,Internet calls service is via the physical phone port at the back of the Hub.

Your best solution is probably a cordless DECT phone, with as many handsets as you need ( or just one that you can take with you from room to room).

Un-friggin-beliavble! LOL Sky, an £8 Billion company can't design a simple adapter to use a phone extension?? How can this possibly be called 'progress'?? I do wish their design team consisted of folk who were older than mid 20s, and who have actiually lived in the real world.rather than their PlayStation screen

Rant over, have a cooling off period now, am going to see what BT have on offer, they appear to know how ordinary people live...

Re: Does BT digilal voice adapter work with Sky router?

Mark39 — Mon, 05 Aug 2024 10:46:05 GMT

It probably wasn't even a design consideration. Arguably the widespread availability of DECT phones renders it unnecessary.

Re: Does BT digilal voice adapter work with Sky router?

cookiemonsteruk — Mon, 05 Aug 2024 10:49:33 GMT

@StephenSky

The ata analogue adapter is on the back of the new sky routers for fttp . If you need a multiple phones you would need a dect base station and a secondary dect phone for the kitchen. I find panasonic dect are good value

Re: Does BT digilal voice adapter work with Sky router?

Mark39 — Mon, 05 Aug 2024 10:50:43 GMT

@cookiemonsteruk wrote:

I find panasonic dect are good value

I can vouch for that, too.

Re: Does BT digilal voice adapter work with Sky router?

StephenSky — Mon, 05 Aug 2024 10:53:17 GMT

@cookiemonsteruk wrote:
@StephenSky

The ata analogue adapter is on the back of the new sky routers for fttp . If you need a multiple phones you would need a dect base station and a secondary dect phone for the kitchen. I find panasonic dect are good value

I have a perfectly working phone in the kitchen mounted on the wall. I can't find a simple DECT phone handset that can be wall mounted. Why is every bit of progress so stressful and expensive??

Re: Does BT digilal voice adapter work with Sky router?

StephenSky — Mon, 05 Aug 2024 11:25:49 GMT

So, you're all telling me that Sky can't make this phone work, but the geniuses at B T have found a working solution? 😂

Re: Does BT digilal voice adapter work with Sky router?

Mark39 — Mon, 05 Aug 2024 12:17:02 GMT

@StephenSky wrote:

I have a perfectly working phone in the kitchen mounted on the wall. I can't find a simple DECT phone handset that can be wall mounted.

You may have to embrace a minor change. DECT phone handsets are designed to be moveable rather than tethered to a single spot.

Re: Does BT digilal voice adapter work with Sky router?

StephenSky — Mon, 05 Aug 2024 12:21:17 GMT

@Mark39 wrote:
@StephenSky wrote:
I have a perfectly working phone in the kitchen mounted on the wall. I can't find a simple DECT phone handset that can be wall mounted.
You may have to embrace a minor change. DECT phone handsets are designed to be moveable rather than tethered to a single spot.

I apprerciate that, I have a DECT phone as my 'base' beside my hall located router. I would like the simple ability to find a DECT handset that can be mounted on a wall like my current kitchen phone rather than a non existant surface for it to take space up on...

Re: Does BT digilal voice adapter work with Sky router?

TimmyBGood — Mon, 05 Aug 2024 13:44:18 GMT

@StephenSky wrote:

Un-friggin-beliavble! LOL Sky, an £8 Billion company can't design a simple adapter to use a phone extension?? How can this possibly be called 'progress'?? I do wish their design team consisted of folk who were older than mid 20s, and who have actiually lived in the real world.rather than their PlayStation screen

'BT' is a telephone company with a century of heritage in building handsets and acessories.

Sky is a satellite television provider which branched out as an ISP, and doesn't list any landline hardware at all.

Re: Does BT digilal voice adapter work with Sky router?

StephenSky — Mon, 05 Aug 2024 14:07:13 GMT

@TimmyBGood wrote:
@StephenSky wrote:
Un-friggin-beliavble! LOL Sky, an £8 Billion company can't design a simple adapter to use a phone extension?? How can this possibly be called 'progress'?? I do wish their design team consisted of folk who were older than mid 20s, and who have actiually lived in the real world.rather than their PlayStation screen
'BT' is a telephone company with a century of heritage in building handsets and acessories.

Sky is a satellite television provider which branched out as an ISP, and doesn't list any landline hardware at all.

Now, they use to sell/supply Sky branded broadband micro filters. Surely it's not beyond them to simply brand a 'digital voice' adapter and modify it to work with their router?? Look at all the extra income they could potentially draw - they love money...

Re: Does BT digilal voice adapter work with Sky router?

Mark39 — Mon, 05 Aug 2024 14:29:53 GMT

Not, I suspect, as an after market product. The requirement would have to have been specified within the design for the Internet calling service and the broadband Hub.

Re: Does BT digilal voice adapter work with Sky router?

StephenSky — Mon, 05 Aug 2024 14:39:46 GMT

@Mark39 wrote:
Not, I suspect, as an after market product. The requirement would have to have been specified within the design for the Internet calling service and the broadband Hub.

Which is why I mentioned earliuer that their design teams should have some intelligent mature people as part of it who can envisage simple, 'what if' scenarios. The fruit phone generation are walking us through a tunnel with a huge white light hurtling towards us and don't even know it. The global IT outage just days ago should have been a warning that 100% re;liance on 'tech' is a futile pursuit - lessons will be learnt, but of course, they won't...

Re: Does BT digilal voice adapter work with Sky router?

TimmyBGood — Wed, 07 Aug 2024 11:53:39 GMT

@StephenSky wrote:

Now, they use to sell/supply Sky branded broadband micro filters. Surely it's not beyond them to simply brand a 'digital voice' adapter and modify it to work with their router??

Buying in a generic microfilter and having it screenprinted with a Sky logo is rather different to getting involved in telecoms hardware specification and manufacturing. Realistically no ISP except BT does that these days: that's in part because their customer base is twice the size of their nearest competitor, and also due to the extensive heritage I mentioned above which acts as a reasonably effective legacy monopoly for demographic reasons if nothing else.

Re: Does BT digilal voice adapter work with Sky router?

ferncot — Tue, 29 Apr 2025 17:03:26 GMT

My system is a Sky HD receiver for ongoing TV and also the usual 7 days programs to be recorded. This is supported by a BT Smart Hub. Phones are on the bt service DECT. We are now asked to change to the new Digital Voice system which apparently does not support the Sky connection. What are our options please?

Re: Does BT digilal voice adapter work with Sky router?

Mark39 — Tue, 29 Apr 2025 17:40:37 GMT

@ferncot Sky+ equipment hasn't needed a landline connection for many years, so there would be no impact if you were to change to BT's Digital Voice service.

Re: Does BT digilal voice adapter work with Sky router?

TimmyBGood — Tue, 29 Apr 2025 18:24:12 GMT

@ferncot

The 'telephone' socket in older Sky+ HD boxes is for an internal dial-up modem, and as such is seriously obsolete and hasn't performed any function for years. If the box has internet access for on-demand content then that arrives over broadband (via WiFi or ethernet cable) and not dial-up, which is orders of magnitude too slow for any such purpose.

Re: Does BT digilal voice adapter work with Sky router?

StephenSky — Tue, 29 Apr 2025 18:54:07 GMT

Interesting to see that there is still widespread confusion over the decommissioning of analogue landlines and what impact this will have on people's daily lives. I have a modest interest/knowledge of 'tech' but often progress leaves me at a loss. The large companies don't help with their numerous acronyms, and assumptions that everyone knows what they're talking about...