topic Re: Issues with incoming calls incoming calls not working in Talk

Issues with incoming calls incoming calls not working

Ruth41 — Fri, 02 Aug 2024 19:50:37 GMT

My landline. I can make calls but incoming calls say number not available.

Re: Issues with incoming calls incoming calls not working

Mark39 — Fri, 02 Aug 2024 19:53:07 GMT

Welcome to the Community @Ruth41 . We're mainly customers here. Can you give us some background to this? Are you new to Sky Talk/Broadband?

Re: Issues with incoming calls incoming calls not working

Ruth41 — Fri, 02 Aug 2024 19:54:38 GMT

Not new to sky talk. New to internet calls. Had fibre installed in home today. Outgoing calls and internet fine. Incoming calls say " number not available".

Re: Issues with incoming calls incoming calls not working

Mark39 — Fri, 02 Aug 2024 20:02:18 GMT

Recent posts suggest that it may be a couple of days before the Talk service on fibre is fully activated. You could give Sky a call to report it, but I'd suggest waiting until next week to see if it sorts itself out by then.

Re: Issues with incoming calls incoming calls not working

Ruth41 — Fri, 02 Aug 2024 20:03:13 GMT

That is not good enough. How does that explain the fact I can make outgoing calls.

Re: Issues with incoming calls incoming calls not working

Ruth41 — Fri, 02 Aug 2024 20:03:41 GMT

Thank you for the update though

Re: Issues with incoming calls incoming calls not working

Mark39 — Fri, 02 Aug 2024 20:15:58 GMT

Presumably incoming and outgoing calls are activated separately. Give Sky a call, if you wish.

Re: Issues with incoming calls incoming calls not working

Ruth41 — Fri, 02 Aug 2024 20:16:32 GMT

Thanks for your help