topic Re: Phone Landline Dead but broadband OK in Talk

Re: Phone Landline Dead but broadband OK

SylviaGriffiths — Thu, 23 May 2024 11:48:38 GMT

Phone working until internet went down on 17/5/24

Re: Phone Landline Dead but broadband OK

caesarome — Thu, 23 May 2024 12:08:26 GMT

@SylviaGriffiths

First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

Re: Phone Landline Dead but broadband OK

Mark+Inch — Fri, 26 Jul 2024 15:09:32 GMT

My SKYTalk landline has not been able to receive or make calls for several weeks. The Broadband is fine and all checks are positive. But even connnecting a phone directly to the main socket does not work. I am paying for this service but unable to access it. Any suggestions other the SKY Chat line!