topic NO WORKING PHONE in Talk

NO WORKING PHONE

VSPearsall — Fri, 05 Jul 2024 09:19:30 GMT

My home phone hasn't worked for more than 3 months. I am 76 years old and don't always use my mobile. I also have discovered that l have sky cinema and didn't sign for it ¡!!!!!!!

Re: NO WORKING PHONE

Mark39 — Fri, 05 Jul 2024 09:28:38 GMT

Have you reported your non-working phone to Sky? They won't know it's not working until you do.

Re: NO WORKING PHONE

Daniel0210 — Fri, 05 Jul 2024 09:33:50 GMT

@VSPearsall wrote:
I also have discovered that l have sky cinema and didn't sign for it

@VSPearsall

You will have agreed to it at some point. Perhaps it was a condition of having another add on at a reduced price.

To remove part of your Sky Q/+ TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv