topic Re: Landline is not working in Talk

Landline is not working

Grossmaj — Fri, 14 Jun 2024 10:35:17 GMT

My landline stopped working yesterday. I am 90myears old and feeling anxiety, as very isolated. my mobile signal is not good. i have unplugged everything and plugged in again. still no dial tone.

Re: Landline is not working

Mark39 — Fri, 14 Jun 2024 12:24:52 GMT

@Grossmaj does your phone plug into your broadband Hub, or does it plug into the wall socket?

Re: Landline is not working

Daniel0210 — Fri, 14 Jun 2024 12:32:12 GMT

@Grossmaj

It could also be beneficial being registered with the Sky Accessibility Team who may be able to help now or in the future. Once registered there are also different methods of communication with this team other than phoning
https://www.skyaccessibility.sky/

This link may also provide further advice
https://www.sky.com/help/articles/third-party-assistance

Get a family member, friend or neighbour to help you if needed.