https://helpforum.sky.com/t5/Talk/Cannot-make-or-receive-calls/m-p/4662389#M88950 <P>Haven't changed broadband package and all lights are green</P> Sun, 09 Jun 2024 12:20:57 GMT Robbo00 2024-06-09T12:20:57Z https://helpforum.sky.com/t5/Talk/Cannot-make-or-receive-calls/m-p/4662378#M88945 <P><STRONG>Cannot make or receive calls</STRONG></P> Sun, 09 Jun 2024 12:05:55 GMT https://helpforum.sky.com/t5/Talk/Cannot-make-or-receive-calls/m-p/4662378#M88945 Robbo00 2024-06-09T12:05:55Z https://helpforum.sky.com/t5/Talk/Cannot-make-or-receive-calls/m-p/4662382#M88946 <P>A few questions:</P> <P>&nbsp;</P> <P>Is this a new issue ?</P> <P>Have you changed your broadband package recently&nbsp;?</P> <P>Are on the lights on your hub lit up ?</P> Sun, 09 Jun 2024 12:08:48 GMT https://helpforum.sky.com/t5/Talk/Cannot-make-or-receive-calls/m-p/4662382#M88946 caesarome 2024-06-09T12:08:48Z https://helpforum.sky.com/t5/Talk/Cannot-make-or-receive-calls/m-p/4662383#M88947 <P>New fault</P> Sun, 09 Jun 2024 12:12:44 GMT https://helpforum.sky.com/t5/Talk/Cannot-make-or-receive-calls/m-p/4662383#M88947 Robbo00 2024-06-09T12:12:44Z https://helpforum.sky.com/t5/Talk/Cannot-make-or-receive-calls/m-p/4662385#M88948 <P>New issue</P> Sun, 09 Jun 2024 12:13:18 GMT https://helpforum.sky.com/t5/Talk/Cannot-make-or-receive-calls/m-p/4662385#M88948 Robbo00 2024-06-09T12:13:18Z https://helpforum.sky.com/t5/Talk/Cannot-make-or-receive-calls/m-p/4662387#M88949 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3202822">@Robbo00</a>&nbsp;</P> <P>You haven't answered the other two questions&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/227">@caesarome</a>&nbsp;asked but in the meantime you can try&nbsp;<SPAN>the below line test. Disregard it saying it will test your broadband </SPAN><A style="font-family: inherit; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="https://www.sky.com/help/articles/fix-phone-problems-start" target="_blank">https://www.sky.com/help/articles/fix-phone-problems-start</A><SPAN>&nbsp;</SPAN></P> Sun, 09 Jun 2024 12:18:54 GMT https://helpforum.sky.com/t5/Talk/Cannot-make-or-receive-calls/m-p/4662387#M88949 Daniel0210 2024-06-09T12:18:54Z https://helpforum.sky.com/t5/Talk/Cannot-make-or-receive-calls/m-p/4662389#M88950 <P>Haven't changed broadband package and all lights are green</P> Sun, 09 Jun 2024 12:20:57 GMT https://helpforum.sky.com/t5/Talk/Cannot-make-or-receive-calls/m-p/4662389#M88950 Robbo00 2024-06-09T12:20:57Z https://helpforum.sky.com/t5/Talk/Cannot-make-or-receive-calls/m-p/4662391#M88951 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3202822">@Robbo00</a>&nbsp;wrote:<BR /> <P>Haven't changed broadband package and all lights are green</P> <HR /></BLOCKQUOTE> <P>Try powering off your broadband hub for one hour then power it backup again.</P> Sun, 09 Jun 2024 12:27:31 GMT https://helpforum.sky.com/t5/Talk/Cannot-make-or-receive-calls/m-p/4662391#M88951 caesarome 2024-06-09T12:27:31Z https://helpforum.sky.com/t5/Talk/Cannot-make-or-receive-calls/m-p/4662420#M88952 <P>Already tried that and still no good</P> Sun, 09 Jun 2024 13:04:17 GMT https://helpforum.sky.com/t5/Talk/Cannot-make-or-receive-calls/m-p/4662420#M88952 Robbo00 2024-06-09T13:04:17Z https://helpforum.sky.com/t5/Talk/Cannot-make-or-receive-calls/m-p/4662565#M88953 <P>Still not working</P> Sun, 09 Jun 2024 16:18:30 GMT https://helpforum.sky.com/t5/Talk/Cannot-make-or-receive-calls/m-p/4662565#M88953 Robbo00 2024-06-09T16:18:30Z https://helpforum.sky.com/t5/Talk/Cannot-make-or-receive-calls/m-p/4662571#M88954 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3202822">@Robbo00</a>&nbsp;wrote:<BR /> <P>Already tried that and still no good</P> <HR /></BLOCKQUOTE> <P>Tried what? Two suggestions made here.</P> Sun, 09 Jun 2024 16:24:16 GMT https://helpforum.sky.com/t5/Talk/Cannot-make-or-receive-calls/m-p/4662571#M88954 Mark39 2024-06-09T16:24:16Z https://helpforum.sky.com/t5/Talk/Cannot-make-or-receive-calls/m-p/4662598#M88955 <P>Turning off router for an hour&nbsp;</P> Sun, 09 Jun 2024 16:48:25 GMT https://helpforum.sky.com/t5/Talk/Cannot-make-or-receive-calls/m-p/4662598#M88955 Robbo00 2024-06-09T16:48:25Z https://helpforum.sky.com/t5/Talk/Cannot-make-or-receive-calls/m-p/4662601#M88956 <P>See <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3328395">@Daniel0210</a>'s post. Try the line test.</P> Sun, 09 Jun 2024 16:52:29 GMT https://helpforum.sky.com/t5/Talk/Cannot-make-or-receive-calls/m-p/4662601#M88956 Mark39 2024-06-09T16:52:29Z https://helpforum.sky.com/t5/Talk/Cannot-make-or-receive-calls/m-p/4662608#M88957 <P>I did that earlier all ok</P> Sun, 09 Jun 2024 17:00:47 GMT https://helpforum.sky.com/t5/Talk/Cannot-make-or-receive-calls/m-p/4662608#M88957 Robbo00 2024-06-09T17:00:47Z https://helpforum.sky.com/t5/Talk/Cannot-make-or-receive-calls/m-p/4662756#M88960 <P>Still not working</P> Sun, 09 Jun 2024 19:28:24 GMT https://helpforum.sky.com/t5/Talk/Cannot-make-or-receive-calls/m-p/4662756#M88960 Robbo00 2024-06-09T19:28:24Z