topic Re: go back to ptsn/adsl ? in Talk

go back to ptsn/adsl ?

cybercomputers — Wed, 29 May 2024 09:01:08 GMT

Hi all. Since Openreach have now moved the goal posts of moving everyone like me to a digital phone line can I ask to go back from SOGEA back to how it was before?

Reason I ask is now BT have moved the timescales to at least 2027 I only switched as Sky basically said I need to and the digital phone line has been a nightmare since it was swapped. Dropping calls, not recieving calls etc..

Id rather go back for now,.

Thanks all

Re: go back to ptsn/adsl ?

Mark39 — Wed, 29 May 2024 09:40:35 GMT

Despite the extension to Openreach's timescales, I don't think there's been any change to their stop sell requirement, in which case you wouldn't be able to go back to an analogue landline.

There's no requirement, however, for you to have a Sky,broadband/phone service. Have you been in touch with them about the issues you've been having?

Re: go back to ptsn/adsl ?

TimmyBGood — Wed, 29 May 2024 10:45:06 GMT

@cybercomputers

As @Mark39 indicates, the deadline for the end of the project has been extended, but that doesn't make PSTN available again: it's simply not possible for ISPs to order such a service.

Re: go back to ptsn/adsl ?

cybercomputers — Wed, 29 May 2024 10:44:28 GMT

Yeah back and forward, had the line re provisioned , seems to work for a bit then by chance I notice the phone has been quieter than usual, so I call it from my mobile and I get a dead tone, check router and there is a red light on the voip.

Router isnt in eyesight so not easy to notice any voip issues, especially since the internet always seems to work so there isnt a reason to check the router.

Just frustrating really. May move to another company when my contract elapses