topic Voicemail message waiting not working in Talk

Voicemail message waiting not working

Besties — Wed, 22 May 2024 08:57:45 GMT

I understand that if I have a new message in my voicemail box I should hear an interrupted dial tone when I lift the receiver. I just hear a normal dial tone so I have no way of knowing if I have a new message or not. Is there a setting that I need to change somewhere?

Re: Voicemail message waiting not working

Mark39 — Wed, 22 May 2024 09:08:17 GMT

No, there's no setting, but Voicemail does have to be activated for you by Sky. It's not 'on' by default.

Re: Voicemail message waiting not working

Besties — Fri, 24 May 2024 07:17:53 GMT

Thanks. Voicemail is active, set up and working fine, it is just the indication that is missing

Re: Voicemail message waiting not working

Mark39 — Fri, 24 May 2024 08:21:02 GMT

Give Sky a call (150 on your landline). I imagine the only thing they'll be able to do is deactivate and reactivate the Voicemail service to see if it fixes it.