Re: Landline not working SKY

fedup5 — Wed, 10 Apr 2024 15:11:36 GMT

cannot receive nor send calls Display on handset sat says please check the line cord

Re: Landline not working SKY

Daniel0210 — Wed, 10 Apr 2024 15:25:11 GMT

@fedup5
I’ve escalated your post to Sky and the Messaging Team should contact you later.

You need to watch out for a post from one of the team inviting you to a private chat and then you should see a blue/red speech bubble at the bottom of your forum page. You’ll have 48 hours to click on it and start the private chat or it will close automatically. If you fail to respond to a chat reply within 48 hours the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky aren’t instant so you’ll need to check the chat thread fairly regularly.

This link explains what happens.
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Re: Landline not working SKY

Greenfingers001 — Wed, 10 Apr 2024 16:01:38 GMT

Thanks for escalating this. We’ve sent @fedup5 an invite to chat.

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Re: Landline not working SKY

Re: Landline not working SKY

Re: Landline not working SKY