topic Broadband - yes in Talk

My landline does not receive calls,

S+J+Gray — Thu, 14 Mar 2024 14:46:59 GMT

I try to ring my landline but it does not receive the call,

Re: My landline does not receive calls,

Daniel0210 — Thu, 14 Mar 2024 14:49:09 GMT

Whats happening when you try? Any message saying number unobtainable or similar? Can you make outgoing calls? Has this started suddenly and the line was previously okay?

Re: My landline does not receive calls,

S+J+Gray — Thu, 14 Mar 2024 14:52:16 GMT

My landline is not working,

Re: My landline does not receive calls,

Daniel0210 — Thu, 14 Mar 2024 14:54:11 GMT

@S+J+Gray

That's just repeating what you said in your first post. Please answer the questions asked and also ~ is your Broadband working okay?

Broadband - yes

S+J+Gray — Thu, 14 Mar 2024 14:59:08 GMT

I don't think I can be more helpful,

Re: My landline does not receive calls,

Daniel0210 — Thu, 14 Mar 2024 15:32:59 GMT

@S+J+Gray

Please respond in this thread - once. You don't need to start posting new threads on the same issue.

Remember you aren’t contacting Sky Customer Services on here. This is a customer to customer forum where we try to help each other.

Is your broadband working okay?
Was your landline working up til now?
What, if anything, do you hear on your mobile when you try to ring your landline?
Can you make calls out?

Also see this troubleshooting

https://www.sky.com/help/home/sky-talk/fix-problems-with-my-phone/articles/fix-phone-problems-start