topic Re: Landline not working again in Talk

Landline not working again

ro4 — Wed, 13 Mar 2024 16:43:29 GMT

Yet again my landline is not working. Internet is working. Had this problem before and engineer had to come out.

Re: Landline not working again

Daniel0210 — Wed, 13 Mar 2024 16:47:13 GMT

@ro4

Try the troubleshooting provided here

https://www.sky.com/help/home/sky-talk/fix-problems-with-my-phone/articles/fix-phone-problems-start

Re: Landline not working again

ro4 — Wed, 13 Mar 2024 16:48:44 GMT

Yep done that nothing

Re: Landline not working again

caesarome — Wed, 13 Mar 2024 16:59:39 GMT

@ro4

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can.
This isn't a live chat so replies are not instant.

Re: Landline not working again

Addie15 — Wed, 13 Mar 2024 17:00:36 GMT

Hi there! Thank you for escalating this. We have sent an invite to @ro4.