topic Re: Telephone not working in Talk

Telephone not working

Karenhopkins — Thu, 04 Jan 2024 17:25:38 GMT

Hi I have done all what you said about my telephone and it still not ringing out

Daniel0210 — Thu, 04 Jan 2024 17:45:21 GMT

@Karenhopkins wrote:

Hi I have done all what you said about my telephone and it still not ringing out

What who said? This was your first post. We are customers on here trying to help other customers. You aren’t talking to Sky Customer Services.

Perhaps you can provide more information.

caesarome — Thu, 04 Jan 2024 19:35:56 GMT

Can you receive calls ?

What happens when you try to make a call ?

Mitzye — Sun, 14 Jan 2024 19:57:26 GMT

There is no dialling tone

caesarome — Sun, 14 Jan 2024 20:06:20 GMT

OK @Mitzye some questions:

Have you made any changes to your broadband package recently ?

Does your broadband router have a phone light on it that is lit ?

Has this fault just started ?