topic Landline Phone extentions with Ultra Fast Broadband in Talk

Landline Phone extentions with Ultra Fast Broadband

DaveMidge — Sun, 14 Jan 2024 15:57:08 GMT

I've just had ultra fast broadband installed. It wasnt initially explained to me by the lazy guy from Open Reach that I now have to plug my landline into the router as opposed to the old socket. Having discover that eventually, I now I find that the house phone next to the router works but how do I connect the remaining phones in the house? I think I've read that I need to connect the router to the master socket - not sure I understood this correctly - but if so then I have another problem now because the guy from Open Reach (to make his life easier) set up the router at the other side of the house from where the master socket is situated - which was conveniently next to where our old router was wired in.

Re: Landline Phone extentions with Ultra Fast Broadband

Mark39 — Sun, 14 Jan 2024 16:14:08 GMT

The simplest solution would be to buy a standard cordless DECT phone, which comprises a base station which plugs into the Hub and as many handsets as you wish that connect wirelessly to the base station.

Sky don't support or recommend any connection to the master socket.

Re: Landline Phone extentions with Ultra Fast Broadband

TimmyBGood — Mon, 15 Jan 2024 12:00:26 GMT

@DaveMidge wrote:

I think I've read that I need to connect the router to the master socket

Not to the master socket, no. This video explains: https://www.youtube.com/watch?v=Id_KGXMcJHk

the guy from Open Reach (to make his life easier) set up the router at the other side of the house from where the master socket is situated

Yes, that's not unusual unless the householder specifically insists on another location which falls within the remit of a 'standard' FTTP installation. The location of an existing master socket isn't relevant to FTTP unless the new fibre has followed the same route as the old copper.