topic Landline not working in Talk

Landline not working

Dap — Wed, 10 Jan 2024 13:42:50 GMT

Hi, unfortunately my landline isn't working & hasn't since joining sky end of December. I have checked & all plugged in as instructed. Please help

Re: Landline not working

caesarome — Wed, 10 Jan 2024 13:59:19 GMT

@Dap

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can.
This isn't a live chat so replies are not instant

Re: Landline not working

Mark39 — Wed, 10 Jan 2024 14:15:20 GMT

@Dap wrote:

Hi, unfortunately my landline isn't working & hasn't since joining sky end of December. I have checked & all plugged in as instructed. Please help

Is your phone plugged into your Sky Hub? It's unlikely to work if it's plugged into the wall socket.

Re: Landline not working

Mr+Flibbles+86 — Wed, 10 Jan 2024 14:17:03 GMT

Thanks for escalating this. We’ve sent an invite to @Dap to chat.

Re: Landline not working

Dap — Wed, 10 Jan 2024 22:32:58 GMT

Hi yes it's plugged into the hub