topic Re: Buzzing noise in phone cannot make or receive calls in Talk https://helpforum.sky.com/t5/Talk/Buzzing-noise-in-phone-cannot-make-or-receive-calls/m-p/4525571#M86522 <P>Thanks for escalating this. We’ve sent <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3561772">@Fluffy1979</a></SPAN> an invite to chat.</P> Wed, 03 Jan 2024 10:21:04 GMT Greenfingers001 2024-01-03T10:21:04Z Buzzing noise in phone cannot make or receive calls https://helpforum.sky.com/t5/Talk/Buzzing-noise-in-phone-cannot-make-or-receive-calls/m-p/4524496#M86493 Buzzing noise in phone cannot make or receive r calls Tue, 02 Jan 2024 11:09:22 GMT https://helpforum.sky.com/t5/Talk/Buzzing-noise-in-phone-cannot-make-or-receive-calls/m-p/4524496#M86493 Fluffy1979 2024-01-02T11:09:22Z Re: Buzzing noise in phone cannot make or receive calls https://helpforum.sky.com/t5/Talk/Buzzing-noise-in-phone-cannot-make-or-receive-calls/m-p/4524499#M86494 <P>Are you using a cordless phone?</P> Tue, 02 Jan 2024 11:10:44 GMT https://helpforum.sky.com/t5/Talk/Buzzing-noise-in-phone-cannot-make-or-receive-calls/m-p/4524499#M86494 Mark39 2024-01-02T11:10:44Z Re: Buzzing noise in phone cannot make or receive calls https://helpforum.sky.com/t5/Talk/Buzzing-noise-in-phone-cannot-make-or-receive-calls/m-p/4524507#M86495 <P>I done a service check and there's a problem but WiFi working perfectly for everything else</P> Tue, 02 Jan 2024 11:18:33 GMT https://helpforum.sky.com/t5/Talk/Buzzing-noise-in-phone-cannot-make-or-receive-calls/m-p/4524507#M86495 Fluffy1979 2024-01-02T11:18:33Z Re: Buzzing noise in phone cannot make or receive calls https://helpforum.sky.com/t5/Talk/Buzzing-noise-in-phone-cannot-make-or-receive-calls/m-p/4524515#M86496 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3561772">@Fluffy1979</a>&nbsp;<BR />Try the troubleshooting in the below link. If an external fault is found you may be able to book an engineer online, otherwise you'll need to speak directly to Sky to report it. They will pass it to Openreach for investigation. Openreach has a target fix time of two working days. <BR /><A href="https://www.sky.com/help/articles/fix-phone-problems-start" target="_blank">https://www.sky.com/help/articles/fix-phone-problems-start</A></P> <P>&nbsp;</P> Tue, 02 Jan 2024 11:29:07 GMT https://helpforum.sky.com/t5/Talk/Buzzing-noise-in-phone-cannot-make-or-receive-calls/m-p/4524515#M86496 Daniel0210 2024-01-02T11:29:07Z Re: Buzzing noise in phone cannot make or receive calls https://helpforum.sky.com/t5/Talk/Buzzing-noise-in-phone-cannot-make-or-receive-calls/m-p/4524521#M86497 <P>I have no way of ringing sky so hoping to get through in sky chat here</P> Tue, 02 Jan 2024 11:31:55 GMT https://helpforum.sky.com/t5/Talk/Buzzing-noise-in-phone-cannot-make-or-receive-calls/m-p/4524521#M86497 Fluffy1979 2024-01-02T11:31:55Z Re: Buzzing noise in phone cannot make or receive calls https://helpforum.sky.com/t5/Talk/Buzzing-noise-in-phone-cannot-make-or-receive-calls/m-p/4524525#M86498 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3561772">@Fluffy1979</a>&nbsp;</P> <P>Unfortunately the escalation process isn't available until tomorrow. Post back in this thread tomorrow and we can escalate it to Sky.&nbsp;</P> Tue, 02 Jan 2024 11:34:53 GMT https://helpforum.sky.com/t5/Talk/Buzzing-noise-in-phone-cannot-make-or-receive-calls/m-p/4524525#M86498 Daniel0210 2024-01-02T11:34:53Z Re: Buzzing noise in phone cannot make or receive calls https://helpforum.sky.com/t5/Talk/Buzzing-noise-in-phone-cannot-make-or-receive-calls/m-p/4524528#M86499 <P>Thanks so much</P> Tue, 02 Jan 2024 11:38:00 GMT https://helpforum.sky.com/t5/Talk/Buzzing-noise-in-phone-cannot-make-or-receive-calls/m-p/4524528#M86499 Fluffy1979 2024-01-02T11:38:00Z Re: Buzzing noise in phone cannot make or receive calls https://helpforum.sky.com/t5/Talk/Buzzing-noise-in-phone-cannot-make-or-receive-calls/m-p/4525552#M86520 <P>Hi need to talk to sky please</P> Wed, 03 Jan 2024 10:05:54 GMT https://helpforum.sky.com/t5/Talk/Buzzing-noise-in-phone-cannot-make-or-receive-calls/m-p/4525552#M86520 Fluffy1979 2024-01-03T10:05:54Z Re: Buzzing noise in phone cannot make or receive calls https://helpforum.sky.com/t5/Talk/Buzzing-noise-in-phone-cannot-make-or-receive-calls/m-p/4525556#M86521 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3561772">@Fluffy1979</a>&nbsp;</P> <P>To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.</P> <P><BR />This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:<BR /><A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> <P><BR />When the chat bubble does appear you will need to respond to it as soon as you can.<BR />This isn't a live chat so replies are not instant.</P> Wed, 03 Jan 2024 10:07:42 GMT https://helpforum.sky.com/t5/Talk/Buzzing-noise-in-phone-cannot-make-or-receive-calls/m-p/4525556#M86521 caesarome 2024-01-03T10:07:42Z Re: Buzzing noise in phone cannot make or receive calls https://helpforum.sky.com/t5/Talk/Buzzing-noise-in-phone-cannot-make-or-receive-calls/m-p/4525571#M86522 <P>Thanks for escalating this. We’ve sent <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3561772">@Fluffy1979</a></SPAN> an invite to chat.</P> Wed, 03 Jan 2024 10:21:04 GMT https://helpforum.sky.com/t5/Talk/Buzzing-noise-in-phone-cannot-make-or-receive-calls/m-p/4525571#M86522 Greenfingers001 2024-01-03T10:21:04Z