topic Re: Lineline not working, wifi is ok in Talk

Lineline not working, wifi is ok

Jackief3654 — Wed, 27 Dec 2023 20:44:22 GMT

Checked all cables, plugged in new phone, no dial tone

caesarome — Wed, 27 Dec 2023 22:08:11 GMT

See if you can run this line test to see if a fault is found outside of your property and if something is found you can book an engineer repair:

Jackief3654 — Wed, 27 Dec 2023 22:17:21 GMT

Tried all that before I posted, thanks

caesarome — Wed, 27 Dec 2023 22:36:24 GMT

Does your broadband router have a voice light on it that is lit up ?

Jackief3654 — Wed, 27 Dec 2023 22:55:00 GMT

Yes. Pale green

caesarome — Thu, 28 Dec 2023 09:40:19 GMT

In that case is your phone connection plugged into the back of it as it needs to be ?

Jackief3654 — Thu, 28 Dec 2023 21:45:52 GMT

Line fault outside property! Waiting for engineer