https://helpforum.sky.com/t5/Talk/Unable-to-receive-incoming-calls/m-p/4515991#M86319 <P>Unable to receive calls to landline. Tried to ring my landline from my mobile phone, but it keeps saying the landline is engaged when it isn't. Have been trying all day - no good.</P><P>&nbsp;</P><P>Have attempted to reboot the router, turned everything on/off twice, but still get the same outcome...engaged tone.</P><P>&nbsp;</P><P>(The phone works okay when trying to make an outbound call.)</P><P>&nbsp;</P><P>Can someone help please?</P> Thu, 21 Dec 2023 13:34:18 GMT MBarranca 2023-12-21T13:34:18Z https://helpforum.sky.com/t5/Talk/Unable-to-receive-incoming-calls/m-p/4515991#M86319 <P>Unable to receive calls to landline. Tried to ring my landline from my mobile phone, but it keeps saying the landline is engaged when it isn't. Have been trying all day - no good.</P><P>&nbsp;</P><P>Have attempted to reboot the router, turned everything on/off twice, but still get the same outcome...engaged tone.</P><P>&nbsp;</P><P>(The phone works okay when trying to make an outbound call.)</P><P>&nbsp;</P><P>Can someone help please?</P> Thu, 21 Dec 2023 13:34:18 GMT https://helpforum.sky.com/t5/Talk/Unable-to-receive-incoming-calls/m-p/4515991#M86319 MBarranca 2023-12-21T13:34:18Z https://helpforum.sky.com/t5/Talk/Unable-to-receive-incoming-calls/m-p/4515993#M86320 <P>Are you new to Sky Talk? Or has this just happened out of the blue?</P> <P>&nbsp;</P> <P>If you're new to Sky Talk, when was your service activated? And is your phone plugged into your broadband Hub?&nbsp;</P> Thu, 21 Dec 2023 13:37:42 GMT https://helpforum.sky.com/t5/Talk/Unable-to-receive-incoming-calls/m-p/4515993#M86320 Mark39 2023-12-21T13:37:42Z