topic Re: How to get a landline in Talk

How to get a landline

Jo5444 — Sun, 17 Dec 2023 21:03:52 GMT

We have Sky broadband and now need a landline just to make the odd daytime call.

How do we get this?
Our engineer said we can plug a phone in but calls are pricey. Do we need to subscribe the £18.99 a month? The links keep taking us to Broafband deals,

Sky were quite unhelpful on the phone and wouldn't listen to our requirements - they just kept repeating their jargon they have to read out.

can anyone offer advice please?

thanks

Re: How to get a landline

Mark39 — Sun, 17 Dec 2023 21:17:02 GMT

Assuming you don't have a separate fibre optic cable to your home, your broadband service is delivered via your landline- so you already have one.

As the engineer said, you just need to plug in a phone handset. If your broadband Hub has a light on the front panel labelled 'Voice' and it's lit, plug your phone into the socket

at the back of the Hub. Otherwise plug it into the wall

If you don't pay a monthly subscription for a call package, you'll be on the Pay as you Ta.k package which you'll probably find suitable for occasional calls.

Re: How to get a landline

Daniel0210 — Mon, 18 Dec 2023 05:49:36 GMT

@Jo5444

If the above advice works you'll need to know your landline number … so you can either:-

Call your mobile or

Dial 17070 from your landline and listen to the prerecorded message

Check your Sky app or

Look at any emails Sky have sent you about your Talk service or

Call Sky by dialling 150 (free).

Re: How to get a landline

TimmyBGood — Mon, 18 Dec 2023 12:04:15 GMT

@Jo5444 wrote:

We have Sky broadband and now need a landline just to make the odd daytime call.

Our engineer said we can plug a phone in but calls are pricey. Do we need to subscribe the £18.99 a month?

You have a data bearer (copper or glass) carrying broadband to the address: that's the 'line

You also have a default Sky Talk Pay As You Talk service for voice calls.

The optional Sky Talk Anytime Extra add-on is currently priced at £13.50pcm (offers may be available)

Without that an outbound daytime call to a landline is 25ppm, so Anytime Extra becomes a saving if 55 minutes of such calls are made in a month.