topic Re: Sky Talk Line not working in Talk

Sky Talk Line not working

badgerman53 — Sat, 16 Dec 2023 11:07:04 GMT

My Landline has suddenly stopped working (although Internet etc is still OK)

I've gone through all the help routines without success.

I rang the automated help number which identified a fault but hasn't given me the info to fix it.

Can someone help get me through to someone who can fix the issue please?

Thanks

Dave

Daniel0210 — Sat, 16 Dec 2023 11:14:12 GMT

@badgerman53
Try running the below test. If it detects an external fault it may give you the option of booking an engineer. Openreach’s target fix times is within 2 working days from when they’re notified by Sky.
https://www.sky.com/help/articles/fix-phone-problems-start

badgerman53 — Sat, 16 Dec 2023 11:23:07 GMT

Already tried that without success thanks Daniel

Daniel0210 — Sat, 16 Dec 2023 11:33:30 GMT

Did it not give you the opportunity to arrange an engineer?

badgerman53 — Sat, 16 Dec 2023 11:55:51 GMT

It didn't but I've now managed to book in an engineer via another Sky number.

Thanks for your help though