topic If I don't have a landline or a Sky mobile why do i keep being billed for Sky Talk anytime extra? in Talk

If I don't have a landline or a Sky mobile why do i keep being billed for Sky Talk anytime extra?

Tink2 — Tue, 12 Dec 2023 18:14:56 GMT

I have no landline or Sky mobile. Could someone explain why I am being billed for Sky Talk Anytime exta? This is a service that I can not and do not use.. I understand i pay for line rental because i have Sky broadband and Sky Tv.

Re: If I don't have a landline or a Sky mobile why do i keep being billed for Sky Talk anytime extr

caesarome — Tue, 12 Dec 2023 18:21:47 GMT

It might be because when you joined Sky Broadband Sky Talk Anytime Extea was bundled in the package you signed up with. As you don't use you landline for making calls you can change it to pay as you talk to save a small amount each month.

There is messaging service you can use here to contact them

about this:

https://www.sky.com/help/articles/cancel-sky-broadband

Select "Yes, I still need help" at the bottom of the page.

Re: If I don't have a landline or a Sky mobile why do i keep being billed for Sky Talk anytime extr

Daniel0210 — Tue, 12 Dec 2023 18:22:54 GMT

@Tink2

You need to call Sky and ask to be moved to Sky Pay As You Talk, that way no landline calls made = no call charges. Sky Talk Anytime Extra is nothing to do with Sky mobile but you've obviously agreed to it in the past.