topic Re: Sky Talk not working in Talk

Sky Talk not working

WeeYin45 — Thu, 30 Nov 2023 21:02:10 GMT

Switched to Sky Fibre and Sky talk today. Broadband up and running. My phone ain't make or receive calls. I've completed the steps Sky suggests, anyone got anything else I can try? TIA

Re: Sky Talk not working

Mark39 — Thu, 30 Nov 2023 21:09:55 GMT

Is your phone plugged into your Hub? Is the Voice light on the front of your Hub lit?

Re: Sky Talk not working

WeeYin45 — Thu, 30 Nov 2023 21:25:51 GMT

green voice light is on but phone not plugged into box as I thought that was only for internet calls.

Re: Sky Talk not working

WeeYin45 — Thu, 30 Nov 2023 21:44:38 GMT

Thank you @Mark39 , didn't appreciate I had to plug phone into router, landline now working. 😂

Re: Sky Talk not working

Mark39 — Thu, 30 Nov 2023 22:03:03 GMT

Glad it was easy to fix 🙂

Just so you're aware, Internet calls are charged in exactly the same way as standard calls.

Re: Sky Talk not working

Dwires87 — Mon, 04 Dec 2023 12:52:36 GMT

Hi guys, same issue except I have pluuged everything in and still have had no success. I tried ringing sky Ireland and their automated system keeps ending the call even though I have asked for more help. Starting to get very frustrated with sky now. Please help