topic Re: Phone line fixed after outage but it is NOT our phone number in Talk

Phone line fixed after outage but it is NOT our phone number

Vincek7 — Sun, 26 Nov 2023 10:22:26 GMT

After a major outage in our location on phone lines the fault was allegedly fixed. The problem is that it is not our phone number. This only was noticed after answering a call and being told ' sorry wrong number'.
On calling my mobile from th landline, an unknown number was displayed. We want our number back.

Re: Phone line fixed after outage but it is NOT our phone number

Daniel0210 — Sun, 26 Nov 2023 10:59:52 GMT

@Vincek7

You'll need to report this to Sky who will pass it to Openreach for investigation and fixing. Not sure if dialling 150 will work if the crossed line isn't a Sky number. If you can't call via your mobile post back on this thread and we can maybe get you some help via the Messaging Team.