topic Re: Sky Talk Internet Calls in Talk

Sky Talk Internet Calls

adamwgray — Tue, 21 Nov 2023 16:07:16 GMT

I understand that BT are moving everyone over to Internet Calls, but when I test my phone by connecting directly to the Sky Router nothing! Do Sky need to activate this service?

Re: Sky Talk Internet Calls

Mark39 — Tue, 21 Nov 2023 16:13:32 GMT

Openreach (not BT) plan to switch off the old analogue phone network by the end of 2025. I'm not aware that Sky has yet started to migrate existing customers to internet calls - they're currently doing so for customers new to Sky, and those upgrading their broadband service. When the time comes they'll no doubt let customers know - it may involve replacing your router, if you don't currently have the upright Sky Broadband Hub.

Re: Sky Talk Internet Calls

TimmyBGood — Tue, 21 Nov 2023 16:24:14 GMT

@Mark39 wrote:

I'm not aware that Sky has yet started to migrate existing customers to internet calls

There's the minor consideration of what to do about several million Q Hubs, for a start ; )