topic Relandline: Phone not working in Talk

Phone not working

peter0202 — Tue, 24 Jan 2023 11:32:52 GMT

We switched to you on 20/01/23 to full fibre and landline. Our lindline no no longer works?

Mark39 — Tue, 24 Jan 2023 11:37:28 GMT

Is your phone plugged into your broadband Hub? It won't work if it's connected to the usual wall socket.

peter0202 — Tue, 24 Jan 2023 12:00:39 GMT

Why don't you tell customers that to save them having to ask? Or is it in the instructions I didn't read 😂

Mark39 — Tue, 24 Jan 2023 12:14:18 GMT

Not me, I'm not Sky, as explained in the bit in bold.

I'm pretty sure it's covered in the instructions.

Anonymous — Wed, 15 Nov 2023 12:47:24 GMT

MY LAND LINE IS NOT WORKING. Tried everything that Sky suggested but still not fixed

Daniel0210 — Wed, 15 Nov 2023 12:51:41 GMT

@Anonymous

Is your Broadband working?
Any recent changes to your subscription?
Has it been working up til now?

Anonymous — Wed, 15 Nov 2023 15:24:50 GMT

My Broadband is working & I have not made any changes to my package

Thanks

Val

Daniel0210 — Wed, 15 Nov 2023 15:26:23 GMT

@Anonymous

Does your hub have a voice light and if so is it illuminated?

Anonymous — Wed, 15 Nov 2023 15:26:24 GMT

It worked perfectly until about a week ago

Anonymous — Wed, 15 Nov 2023 15:27:32 GMT

Only when I turn my TV on

Anonymous — Wed, 15 Nov 2023 15:29:01 GMT

No voice though