topic Landline isn’t working in Talk

Landline isn’t working

H18 — Sat, 04 Nov 2023 09:45:50 GMT

My landline isn't working. There is no dialling tone. My broadband connection is fine just landline not working. I do not have internet calls. Seems there is a problem with line as have tried different phone

Re: Landline isn’t working

caesarome — Sat, 04 Nov 2023 10:04:21 GMT

If you have made no changes to your broadband package recently see if you can run this line test., ignore the fact it says it will test your broadband:

https://www.sky.com/help/home/broadband/my-broadband-speed/no-connection-slow-wifi/articles/broadband-diagnostic-start

You can also run this test via the MySky app.

Let us know how you get on.

Re: Landline isn’t working,

Lamarina82 — Fri, 05 Jul 2024 11:21:29 GMT

Internet working ok not able to receive or make landline calls .

Re: Landline isn’t working,

Mark39 — Fri, 05 Jul 2024 12:24:32 GMT

@Lamarina82 wrote:

Internet working ok not able to receive or make landline calls .

Tried the connection test in the post immediately before yours?

Re: Landline isn’t working

Castledawson — Sat, 17 Aug 2024 14:48:32 GMT

There is no dial tone on my phone. I bought a new phone no difference. When I ring my house a woman answers it and she lives 3 miles up the road another town.

Re: Landline isn’t working

Mark39 — Sat, 17 Aug 2024 14:54:51 GMT

What's the background to this? Have you been with Sky for landline/broadband for a while? Has your phone with Sky been working ok up to now?

Edited to add: your other post removed. No need to paste the same twice.