https://helpforum.sky.com/t5/Talk/how-do-i-get-faster-engineer-visit-for-elderly-relative/m-p/4467278#M85031 <P>elderly relative has phone issues. Fastest appointment is 2 days away, needs phone like for medical emergency support. I've called 20+ times but cannot get through useless automated voice system. How do I actually get to speak with someone?</P> Wed, 01 Nov 2023 16:24:50 GMT Rsouth1 2023-11-01T16:24:50Z https://helpforum.sky.com/t5/Talk/how-do-i-get-faster-engineer-visit-for-elderly-relative/m-p/4467278#M85031 <P>elderly relative has phone issues. Fastest appointment is 2 days away, needs phone like for medical emergency support. I've called 20+ times but cannot get through useless automated voice system. How do I actually get to speak with someone?</P> Wed, 01 Nov 2023 16:24:50 GMT https://helpforum.sky.com/t5/Talk/how-do-i-get-faster-engineer-visit-for-elderly-relative/m-p/4467278#M85031 Rsouth1 2023-11-01T16:24:50Z https://helpforum.sky.com/t5/Talk/how-do-i-get-faster-engineer-visit-for-elderly-relative/m-p/4467286#M85034 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3887651">@Rsouth1</a>&nbsp;</P> <P>They will have been provided with the earliest possible date. 2 days in quite good for Openreach as their 'target' repair time is 2 working days.&nbsp;</P> Wed, 01 Nov 2023 16:36:32 GMT https://helpforum.sky.com/t5/Talk/how-do-i-get-faster-engineer-visit-for-elderly-relative/m-p/4467286#M85034 Daniel0210 2023-11-01T16:36:32Z https://helpforum.sky.com/t5/Talk/how-do-i-get-faster-engineer-visit-for-elderly-relative/m-p/4467882#M85051 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3887651">@Rsouth1</a>&nbsp;<BR /><BR /><BR />As you mentioned that your elderly relative needs the phone for medical emergency support, I wanted to make sure that you know about our Accessibility Team who can give them extra support if needed.<BR /><BR /><BR /><BR />Are you already signed up with the Accessibility Team? Once registered there are also different methods of communication with this team<BR /><BR /><A href="https://www.skyaccessibility.sky/" target="_blank">https://www.skyaccessibility.sky/</A><BR /><BR /><BR />Thank you for joining our Community Forum! <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Thu, 02 Nov 2023 10:18:47 GMT https://helpforum.sky.com/t5/Talk/how-do-i-get-faster-engineer-visit-for-elderly-relative/m-p/4467882#M85051 Kelsingra 2023-11-02T10:18:47Z