topic Re: No phone line in Talk

Re: No phone line

Pamela+Y — Tue, 03 Oct 2023 10:10:43 GMT

my landline has not been working for 2 weeks could you tell me why please

caesarome — Tue, 03 Oct 2023 10:24:01 GMT

Does anything show here for you:

If not have you run the line test to see if a fault is found, ignore the fact it says it will test your broadband:

You can also run this test via the MySky app.

Let us know how you get on.

Pamela+Y — Thu, 05 Oct 2023 06:23:10 GMT

Done all that was advised still no phone line.

caesarome — Thu, 05 Oct 2023 09:01:39 GMT

What was the result of the line test that you ran ?

Pamela+Y — Thu, 05 Oct 2023 12:17:10 GMT

Still no landline had no reaction from Sky very disappointed

Mark39 — Thu, 05 Oct 2023 12:36:41 GMT

@caesarome wrote:

@Pamela+Y

What was the result of the line test that you ran ?

Sky are unlikely to respond here - it's a customer Community.

caesarome — Thu, 05 Oct 2023 13:00:36 GMT

You were sent a chat invite by Sky here but you didn't respond apparently:

Do you want Sky to send you the invite it again, if so a chat bubble will appear at the bottom of thispage so you have 48 hours to respond to it.

So let us know if you want them to do this.