https://helpforum.sky.com/t5/Talk/No-phone-service/m-p/4438501#M84392 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3860683">@Moniemo</a>&nbsp;is your phone plugged into your Sky Hub? It's unlikely to work from a wall socket.</P> Mon, 02 Oct 2023 12:20:19 GMT Mark39 2023-10-02T12:20:19Z https://helpforum.sky.com/t5/Talk/No-phone-service/m-p/4438180#M84386 <P>We joined sky on the 28/9/23&nbsp;</P><P>The package was for sky broadband sky TV and sky phone but as yet we have still not been connected. We requested to keep the phone number we already had &nbsp;but unfortunately this has not happened as we have not been connected &nbsp;we really need to keep our phone number&nbsp;</P><P>please advise&nbsp;</P><P>thank you&nbsp;</P> Mon, 02 Oct 2023 08:51:35 GMT https://helpforum.sky.com/t5/Talk/No-phone-service/m-p/4438180#M84386 Moniemo 2023-10-02T08:51:35Z https://helpforum.sky.com/t5/Talk/No-phone-service/m-p/4438217#M84387 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3860683">@Moniemo</a>&nbsp;</P> <P>&nbsp;</P> <P>Two separate issues there: non-activation of the phone service is a fault to be logged with Sky, but retaining a number appears to be not possible in all cases.</P> Mon, 02 Oct 2023 09:13:47 GMT https://helpforum.sky.com/t5/Talk/No-phone-service/m-p/4438217#M84387 TimmyBGood 2023-10-02T09:13:47Z https://helpforum.sky.com/t5/Talk/No-phone-service/m-p/4438501#M84392 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3860683">@Moniemo</a>&nbsp;is your phone plugged into your Sky Hub? It's unlikely to work from a wall socket.</P> Mon, 02 Oct 2023 12:20:19 GMT https://helpforum.sky.com/t5/Talk/No-phone-service/m-p/4438501#M84392 Mark39 2023-10-02T12:20:19Z