https://helpforum.sky.com/t5/Talk/My-landline-is-not-making-or-receiving-calls/m-p/4433152#M84296 <P>I have sky broadband and a landline. The broadband is working fine. The landline has stopped making or reeceiving calls - the power is fine, but when you dial in or out, the line is just silent, not even buzzing. I've tried all Sky's trouble shooting suggestions. if you ring in you get 'welcome to sky voicemail 1571' which we've never had before.</P> Wed, 27 Sep 2023 17:15:01 GMT JohnWillcock 2023-09-27T17:15:01Z https://helpforum.sky.com/t5/Talk/My-landline-is-not-making-or-receiving-calls/m-p/4433152#M84296 <P>I have sky broadband and a landline. The broadband is working fine. The landline has stopped making or reeceiving calls - the power is fine, but when you dial in or out, the line is just silent, not even buzzing. I've tried all Sky's trouble shooting suggestions. if you ring in you get 'welcome to sky voicemail 1571' which we've never had before.</P> Wed, 27 Sep 2023 17:15:01 GMT https://helpforum.sky.com/t5/Talk/My-landline-is-not-making-or-receiving-calls/m-p/4433152#M84296 JohnWillcock 2023-09-27T17:15:01Z https://helpforum.sky.com/t5/Talk/My-landline-is-not-making-or-receiving-calls/m-p/4433235#M84298 <P>See if you can run this line test to see if a fault is found outside of your property and if something is found you can book an engineer repair, ignore the fact it says it will test your broadband:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/home/broadband/my-broadband-speed/no-connection-slow-wifi/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/home/broadband/my-broadband-speed/no-connection-slow-wifi/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run this test via the MySky app.</P> <P>Let us know how you get on.</P> Wed, 27 Sep 2023 18:36:59 GMT https://helpforum.sky.com/t5/Talk/My-landline-is-not-making-or-receiving-calls/m-p/4433235#M84298 caesarome 2023-09-27T18:36:59Z