topic Re: Sky / Vodafone not connecting in Talk

Sky / Vodafone not connecting

EDGARTHEFIRST — Wed, 27 Sep 2023 09:59:29 GMT

Morning all,

This is a ongoing saga for some time Vodafone customers have been unable to call our Sky landline,

I have been bin touch several times but nothing has changed.

in frustration I joined the Vodafone forum to search for clues, the only thing that came apparent ls Major changes at their Basingstoke exchange switching off 3G seem to have made problems also, could it be related do you think. Our land line is very quiet most of our friends seem to Vodafone users. Both EE and O2 work as they should both receive and call without problems.
Thanks All.

Re: Sky / Vodafone not connecting

Mark39 — Wed, 27 Sep 2023 10:12:48 GMT

@EDGARTHEFIRST wrote:

in frustration I joined the Vodafone forum to search for clues, the only thing that came apparent ls Major changes at their Basingstoke exchange switching off 3G seem to have made problems also, could it be related do you think.

Anything's possible, I guess. The fact that other network customers are able to call you appears to make it specifically a Vodafone issue. Have your friends reported it to Vodafone? That would seem to be the logical thing to do.

Re: Sky / Vodafone not connecting

EDGARTHEFIRST — Wed, 27 Sep 2023 14:11:31 GMT

Not able to say, when they can ring each other , the obvious thought in their minds is it a Sky problem not theirs , that what makes such a Frustrating excise.

Thanks