https://helpforum.sky.com/t5/Talk/No-telephone-line-and-weak-internet/m-p/4432144#M84272 <P>No telephone for two weeks now and only figured it out by bumping into a friend by coincidence!&nbsp;<BR /><BR /></P><P>No internet connection as well.</P><P>&nbsp;</P><P>tried contacting sky but didn't get through. Keeps cutting out.</P><P>&nbsp;</P><P>I believe it's an external issue and an engineer needs to be called out.</P><P>&nbsp;</P><P>extremely frustrating and disappointed&nbsp;</P> Tue, 26 Sep 2023 20:47:52 GMT zparkar 2023-09-26T20:47:52Z https://helpforum.sky.com/t5/Talk/No-telephone-line-and-weak-internet/m-p/4432144#M84272 <P>No telephone for two weeks now and only figured it out by bumping into a friend by coincidence!&nbsp;<BR /><BR /></P><P>No internet connection as well.</P><P>&nbsp;</P><P>tried contacting sky but didn't get through. Keeps cutting out.</P><P>&nbsp;</P><P>I believe it's an external issue and an engineer needs to be called out.</P><P>&nbsp;</P><P>extremely frustrating and disappointed&nbsp;</P> Tue, 26 Sep 2023 20:47:52 GMT https://helpforum.sky.com/t5/Talk/No-telephone-line-and-weak-internet/m-p/4432144#M84272 zparkar 2023-09-26T20:47:52Z https://helpforum.sky.com/t5/Talk/No-telephone-line-and-weak-internet/m-p/4432158#M84273 <P>Have you run the online line tests to see if an external fault is found ?</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/home/broadband/my-broadband-speed/no-connection-slow-wifi/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/home/broadband/my-broadband-speed/no-connection-slow-wifi/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run this test via the MySky app.</P> <P>Let us know how you get on.</P> Tue, 26 Sep 2023 21:02:02 GMT https://helpforum.sky.com/t5/Talk/No-telephone-line-and-weak-internet/m-p/4432158#M84273 caesarome 2023-09-26T21:02:02Z