topic Re: Voip calls overseas in Talk

Voip calls overseas

SA61 — Tue, 26 Sep 2023 19:06:45 GMT

Is there any charge or cost to make voip calls from UK to Mexico?

Re: Voip calls overseas

GD1 — Tue, 26 Sep 2023 19:11:01 GMT

@SA61 Unless you have athe relevant call packages all calls fro a Sky Voip line are chargeable http://www.sky.com/shop/terms-conditions/talk/code-of-practice/tariff-guide/

Re: Voip calls overseas

Mark39 — Tue, 26 Sep 2023 19:38:09 GMT

@SA61 wrote:

Is there any charge or cost to make voip calls from UK to Mexico?

No call via Sky VOIP is free. You either pay for every call or subscribe to a call package.

Re: Voip calls overseas

TimmyBGood — Wed, 27 Sep 2023 12:27:59 GMT

@SA61

Sky Talk (even 'Sky Talk Internet Calls') is effectively not 'VOIP': that implies an end-to-end data connection between software clients. Sky may be using IP under the hood depending on how broadband is being delivered to the address where they are the ISP but calls do not present themselves that way to the handsets involved, and as indicated above will be billed in one way or another, either pence-per-minute or from a bundled allowance.

Without subscribing to 'International Extra' calling a number in Mexico using Sky Talk will be an unpleasantly expensive 81 pence per minute to a landline and £1.11 pence per minute to a mobile.

Re: Voip calls overseas

TimmyBGood — Wed, 27 Sep 2023 12:31:02 GMT

@SA61

Note that if you are using your own 'real' VOIP service (not Sky Talk) over Sky broadband then a call itself may be 'free', although you'd almost certainly be paying a service subscription to the VOIP provider in addition to the Sky broadband subscription.