topic Re: sky talk in Talk

sky talk

bobby+shop — Wed, 13 Sep 2023 10:29:18 GMT

i assume sky talk is my landline phone?

i do have sky mobile though

I have noticed some call charges on my bill but I dont even have a landline phone plugged in so why have I got call charges on my bill?

do sky mobile and landline calls merge onto same bill? Im confused

Re: sky talk

Mark39 — Wed, 13 Sep 2023 10:40:34 GMT

No, Talk and Mobile bills are separate.

Is this a charge for a call package? Or are they itemised charges for different numbers?

Do you have anything connected to your landline - burglar alarm system, or medical helpline, for example?

Re: sky talk

bobby+shop — Wed, 13 Sep 2023 12:05:31 GMT

hi, thanks for this, its itemised as national calls. I dont have and never had a landline phone plugged in, I do not have any other alams or equipement attached in the house or alarms

Re: sky talk

Mark39 — Wed, 13 Sep 2023 12:12:44 GMT

Odd. The only reason I can think of is that there's a fault on your landline which you may not have been aware of. I think you'll need to give Sky a call to query it.