topic Re: Sky talk call history in Talk

Sky talk call history

Sussexratty — Tue, 18 Jul 2023 13:05:57 GMT

Where can I find my sky talk call history. It was on my last bill but seemingly no longer

Re: Sky talk call history

Mark39 — Tue, 18 Jul 2023 13:26:03 GMT

Yours is the second post I've seen today about the sudden absence of itemised call billing. I've asked Sky the question and will let you know.

Re: Sky talk call history

Mark39 — Wed, 19 Jul 2023 10:43:03 GMT

@Sussexratty Sky have logged it as a fault, but try this link and see if it gives you access to your itemised details: https://www.sky.com/myaccount/bill

Re: Sky talk call history

Sussexratty — Wed, 19 Jul 2023 11:34:15 GMT

Thanks for that. That was the same link that I have been using from my browser but today it works. Thanking you so much for getting that fixed.

Re: Sky talk call history

Mark39 — Wed, 19 Jul 2023 12:16:52 GMT

@Sussexratty wrote:

Thanks for that. That was the same link that I have been using from my browser but today it works. Thanking you so much for getting that fixed.

I can't take credit for getting it fixed but I'm glad it's working ok now 😊

Re: Sky talk call history

Sussexratty — Wed, 19 Jul 2023 12:42:51 GMT

I have an idea that Sky are posting a temporary bill on the day when the full bill used to come out and than updating the day after when phone data has been processed. If that is so, all I have to do is download the bill a day later than normal. Thanks for your help.